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February 18th, 2009
 | 03:00 pm
Anyone got expertise with Brother printers? We have a new one, just arrived yesterday, and it wakes not, neither doth it print. Well, it will print for Steve's computer but it is ignoring mine despite the proper drivers being installed. Where my computer is concerned, it won't wake up from "sleep", and the error code says something about "opening raster file failed".
This definitely isn't my area of knowledge. Anyone got ideas? It's really frustrating not being able to get even one page to print.
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Comments:
| From: | (Anonymous) |
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| Date: | February 18th, 2009 02:52 pm (UTC) |
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| | MAC or PC? | (Link) |
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http://discussions.apple.com/thread.jspa?threadID=1196470
Very useful link. It appears that the drivers are screwing up. We're looking for other ones now.
| From: | (Anonymous) |
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| Date: | February 18th, 2009 02:52 pm (UTC) |
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| | | (Link) |
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I probably don't have the answer, but it would help to know more details:
Are you accessing the printer over a network, or are you saying that it works when plugged into one computer but not when you move it to another?
Is the error code displayed on the computer or printer?
Are the two computers similar or are they running different operating systems?
Both computers are Macs, on the same Ethernet in different rooms of the house. The printer is located in a third room and connected to Ethernet there. The error code displays on the computer. The printer is just saying "sleeping". One computer is running OSX 10.4, the other is running OSX 10.5.
We also have pcs and a Unix box in the house, but haven't tried them on the printer yet; they are older and cranky. |
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